Supplies


Cookie Cutters


Tutorials


Cookie Gifts


Cookie Favors

supplies-faq

Decorating Supplies FAQ

 

What is your return policy on SUPPLIES?

Unused/unopened tools and supplies can be returned and refunded within 30 days of the order date. Refunds/returns are not available after 30 days. If you need to return an item, please email us at returns@flourboxbakery.com to set up a return. Items can be exchanged or refunded, minus the initial shipping charges. The refund will be made in the same payment form as the original purchase. Items that cannot be returned included any opened items or any items that have been used. 

 

Unavailable/Out of Stock Items: 

At times we may be temporarily out of stock on certain items. Stay on top of back-ordered decorating/supply items by emailing supplies@flourboxbakery.com. We will gladly notify you when an item is available for order!

 

Shipping (in the USA only)

Orders are shipped within 1-3 business days (Monday - Friday) from they date they are placed. All orders are shipped via the Post Office Priority Mail unless a special shipping request is made. Tracking is available on your order. Priority Mail is typically a 2-3 day service, but not guaranteed. If you need your supplies shipped via a guaranteed/overnight service, please email us at shipping@flourboxbakery.com for a quote! 

Shipping in the US is a fixed rate as follows:

Orders up to $24: First Class Shipping is $3.50

Orders up to $40:  Priority Mail shipping is $7.00

Orders $40.01 - $75: Priority Mail shipping is $10 

Orders up to $75 and above: Priority Mail Shipping is $15

Rates and options may vary based on monthly specials or custom orders.

Rates and options may vary based on monthly specials or custom orders.

International Shipping on Supplies only
For a quote on international shipping, please email us your complete order and mailing address to shipping@flourboxbakery.com. There is a $5 surcharge on all international orders. Shipping is available through the US Post Office (either standard or international Priority). Flour Box Bakery is not responsible for lost international orders or customs charges in-country. International shipping is available only on supplies, not cookies.

Sale

Unavailable

Sold Out